Terms of Service & Booking Agreement
By remitting a deposit or making a payment for services, you explicitly agree to all contract terms, conditions, and policies outlined below by Lasting Moments Booth, LLC.
1. Advance Booking Requirement
- Standard Booking Lead Time: All bookings must be made 4 to 6 weeks in advance.
- Children's Birthday Parties Exception: The only exception is children's birthday party bookings, which require a minimum of 2 weeks advance notice.
- Late Bookings: Bookings made with less advance notice than required are subject to Company availability and final approval.
2. Cancellation and Refund Policy
The only cancellation and refund exceptions under this Agreement are for severe weather or a verified medical emergency as described below.
Exception: Severe Weather or Medical Emergency — If a cancellation made less than 7 days before the event is due to severe weather or a medical emergency, and the Client submits supporting documentation (such as an official weather advisory, medical note, or hospital record) to the Company, the Client may choose one of the following options instead of forfeiting funds paid:
- A 50% refund of total funds paid, OR
- A 100% credit of total funds paid toward rescheduling the event to a new date, subject to Company availability.
Documentation Requirement: Official documentation must be submitted to the Company within 7 days of cancellation for this exception to apply. The Company reserves the right to determine, in good faith, whether submitted documentation reasonably supports the claimed severe weather or medical emergency.
3. How to Cancel
Cancellation requests must be submitted in writing via email to info@lastingmomentsbooth.com. The official cancellation date is recorded as the date the Company receives the written request, not the date the Client decided to cancel.
4. General Terms
- Non-Transferable: This Agreement is strictly between the Company and the Client and is not transferable without the Company's written consent.
- Liability Limits: The Company will make commercially reasonable efforts to provide all contracted services, but is not liable for delays, interruptions, or failures caused by circumstances beyond its reasonable control (including severe weather, venue restrictions, or equipment failure despite reasonable precautions).
- Governing Law: This Agreement is governed by and construed in accordance with the laws of the State of Georgia.